Specifications
The mast telescopes from 39 to 67 in. Keep it low for small-parcel precision, raise it for the big cubes. Changing it takes a minute with the included hex key and a re-zero.
| Measures | Length, width and height of one parcel at a time; weight from the connected scale |
|---|---|
| Accuracy | ±0.2 in (5 mm) cuboid · ±0.4 in (10 mm) non-cuboid |
| Reported resolution | 0.1 in (1 mm); finer values available over the API |
| Capture time | Under 0.5 s once the parcel is still (three agreeing frames) |
| Trigger | Automatic on presence; manual via hotkey or API call |
| Depth sensor | Active-stereo depth camera, 1280 × 800 depth, 90° × 65° field of view, IR-pass filter for ambient-light tolerance |
| Lens height | Adjustable 39 to 67 in (1.0 to 1.7 m), telescoping mast with lock collar |
| Base | 21.7 × 16.1 in (550 × 410 mm) steel plate, four bolt-down holes, rubber feet |
| Arm reach | 20 in (500 mm) from mast to lens, so the lens centres over the scale |
| Scale compatibility | USB-HID postal scales (DYMO M and S series, Brecknell PS, Fairbanks Ultegra, Stamps.com), Mettler Toledo PS60 / PS90 (USB or RS-232), RS-232 bench scales via USB adapter |
| Connection | One USB 3.0 Type-C cable to the PC. 6.5 ft included; up to 10 ft passive, longer with an active extension |
| Power | USB bus-powered, under 3 W. No power supply. |
| Software | DimCam app for Windows 10 / 11 and Ubuntu 22.04+. Local REST API (port 8080) and TCP (port 59086), hotkey entry, measurement history with photos, live video overlay |
| PC requirements | USB 3 port, 4 GB RAM, dual-core CPU (Intel N100 class or better). Raspberry Pi 5 supported. |
| Environment | Indoor, 50 to 104 °F (10 to 40 °C). Keep direct sunlight off the platform. |
| Not measurable | Transparent, mirror-finish and some black high-gloss surfaces. Shiny scale platforms: lay down the included matte board. |
| Warranty | 2 years on hardware, remote setup session, software updates included |
| Certification | Not legal-for-trade (NTEP). Intended for carrier selection, DIM-weight prevention and shipping-software entry. |
Limits
Every dimensioner has edges. These are ours, each with what to do when you reach it, so you find out before the order and not after.
Throughput
DimCam measures a single parcel sitting still under the camera. It is not a conveyor or in-motion dimensioner, and two parcels on the platform do not give two readings: parcels that touch are read as one shape.
What to doPlace parcels one by one. The reading settles once your hands are out of the view.
Compliance
The DC-1 is not NTEP certified. Where a certified device is required, which is most US states, its readings may not be used to bill your own customers by measured size.
What to doUse it to pick the carrier and service, enter dimensions and head off carrier adjustments.
Surfaces
Depth comes from infrared stereo. Clear plastic, glass, mirror finishes and some black high-gloss wrap return little or no depth. DimCam reports such an item as unmeasurable; it does not guess.
What to doMeasure those few by tape and type the numbers in.
Thin items
A parcel has to stand clear of the platform to be seen: 0.5 in at the lowest mast setting, 1 in at the highest. Paper envelopes and flat mailers thinner than that are not detected.
What to doIf thin mailers are a large share of your volume, keep the mast at 39 in over a flat, matte platform.
Shapes
Poly bags, tubes and irregular items are reported as the smallest box that contains them and flagged non-cuboid, to ±0.4 in (10 mm) instead of ±0.2 in. A soft bag is measured as it lies, so it reads differently once you flatten it.
What to doSettle a soft bag the way it will ship before you take the reading.
Environment
Room lighting does not matter. A bare stainless scale platform does: it returns noisy depth, and direct sunlight on it makes that worse. A zero taken in a patch of sun can trigger readings on an empty scale.
What to doLay the included matte board on the platform and keep the station out of direct sun. Indoor use only.
Range
The camera sees a cone. Raise the mast and larger parcels fit, but the smallest one it can see gets taller, and a tall parcel leaves less room for its footprint. A parcel that reaches past the edge of the view is flagged oversized.
What to doCheck your largest and smallest box against the envelope table.
Installation
DimCam measures against a stored picture of the empty platform. Move the mast, the camera or the scale and that zero no longer holds. Tools, tape guns and anything else left in the measuring area disturb the reading.
What to doBolt the base down, keep the platform clear, and re-zero after any move. After a change of mast height, measure the reference box again.
System
The station does not weigh, has no screen of its own and no wireless link, and it does not read barcodes or labels. Weight comes from your scale, and everything runs on a PC at the other end of a USB 3 cable: 10 ft passive, longer with an active extension.
What to doKeep your scale and your barcode scanner, and put the PC within cable reach.
Not sure which side of a line your parcels fall on? Send us your three most awkward items and we will tell you what the DC-1 makes of them before you order.
Complete station, $2,495. Ships in 2–3 weeks. 2-year warranty and a remote setup session.